Downloads & Refunds
Download Policy
At KC Scribes, we are committed to providing quality digital products and ensuring your satisfaction with every purchase. Please review our policy for downloads and refunds below:
Downloads
Accessing Your Purchase:
Once your payment is processed, a download link will be sent to your email address. Please ensure you provide the correct email when you check out.
Download Expiry:
Download links are valid for 15 days from the date of purchase. Be sure to download and save your files within this period.
Troubleshooting:
If you experience any issues with your download, contact us at help@kcscribes.com, and we’ll assist promptly.
Refund Policy
Refund Policy
Digital Products:
Due to the nature of digital goods, all sales are final. We are unable to offer refunds or exchanges once a digital product has been downloaded.
Eligibility for Refunds:
Refunds may be issued at our discretion only if:
• The wrong product was delivered.
• There is a technical issue preventing access to the product, and we are unable to resolve it.
Refund Requests:
To request a refund, don't hesitate to get in touch with us at help@kcscribes.com within 7 days of purchase. Include your order number and details about the issue.
We value your trust and strive to provide exceptional service. If you have any concerns or questions about our downloads and refund policy, don’t hesitate to reach out.